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Winter fuel payments - have you had yours yet?

Last year I received my winter fuel payment Nov 21; has anybody got theirs yet as I haven't? Just wondering. Neil


Created By on 25/11/2015

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SusanL9
4th Dec 2020 22:25:05
0
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The weather is freezing and no heating allowance received. I have a prepayment meter and flat is all electric. Other years i received it in november. I now can only heat one room for 1 hour in morning and same at night as i havent money to top up with.
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SusanL9
4th Dec 2020 22:20:47
0
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I havent received my payment as yet. I am on a prepayment metre a d until i receive it i have the choice of either keeping warm or paying other bills. I stay in bed as lo g as possible to keep warm. Always received it in no ember other years
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Sherlock30
4th Dec 2020 16:07:40 (Last activity: 4th Dec 2020 18:27:46)
0
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Oh that'd good I tried phoning and got cut off several times. I will keep checking bank. I received the Xmas £10 today woopee
Response from Sally - Silversurfer's Editor made on 4th Dec 2020 18:27:46
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NormanA3
4th Dec 2020 15:09:24
1
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OK I just phoned DWP and they told me they still owe lots of people their payments and yes they are late but payments will be made by 23rd December. She told me staff have been reduced from 8000 to 2000 with most of them operating from home.
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Grumpy Duck
4th Dec 2020 14:45:36
0
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Yes mine has arrived safely, Meryl
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[deleted]
4th Dec 2020 14:04:51 (Last activity: 4th Dec 2020 14:34:38)
0
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[deleted]
Response from Sally - Silversurfer's Editor made on 4th Dec 2020 14:34:38
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Stiltjack
4th Dec 2020 13:36:33
0
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Not come yet. Ironically, the Christmas bonus arrived this morning. £10 - thanks Boris!
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DeniseP9
4th Dec 2020 11:51:30 (Last activity: 4th Dec 2020 12:50:41)
0
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Not got my winter fuel payment why is it late
Response from Sally - Silversurfer's Editor made on 4th Dec 2020 12:50:41
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NormanA3
4th Dec 2020 10:22:54
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No I have not 2 weeks late so far and impossible to get through to the phone number.
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Charlesb
4th Dec 2020 09:11:46
0
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I used to get always end of November. However this year it is missing. Not received yet. Any Idea what is going on?
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Tilly17
1st Dec 2020 09:06:31 (Last activity: 3rd Dec 2020 22:07:07)
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I have telephoned the WFP line this morning and have spoken to an advisor x She said there is no glitch in the system it's just that payments are late this year x I received my letter dated 5th Nov and have always been paid in November x She advised that if I havent received a payment by 23rd Dec to call back x Hopefully we will get paid soon x
Response from Sally - Silversurfer's Editor made on 1st Dec 2020 09:47:18
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Response from Challinor 1 made on 3rd Dec 2020 22:07:07
What makes me laugh about their advice to call back on 23rd Dec, if we haven't received it is
who is going to answer then and be able do anything about it until the New Year.
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SusanL9
3rd Dec 2020 16:59:21 (Last activity: 3rd Dec 2020 17:57:22)
0
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Some os us have prepayment metres and therefore need the money to top up
Response from Sally - Silversurfer's Editor made on 3rd Dec 2020 17:57:22
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Haugh68
2nd Dec 2020 18:56:13 (Last activity: 3rd Dec 2020 16:20:55)
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My husband has not received his letter yet,but I’ve got mine and money in the bank,why the delay for him?
Response from Sally - Silversurfer's Editor made on 2nd Dec 2020 21:02:51
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Response from Challinor 1 made on 2nd Dec 2020 23:21:28
Good thinking, Surely other MPs are aware from their constituents.
I just wish DWP offered an explanation and perhaps apology for the delay in their letters. Wishful thinking on my part haha!
Response from Canarybird made on 3rd Dec 2020 16:20:55
Hi, I always receive my letter first and then payment four days later. Not this year though.
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NormanA3
3rd Dec 2020 11:19:06
0
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In previous years my WFP made on or around Nov. 24th. I got a letter around 12th but as yet now Dec. 3rd nowt has arrived. All my friends though have got theirs. Looks like there are gonna be some heated people by Dec. 23rd on jammed phone lines to WFP.
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LynT3
2nd Dec 2020 11:01:06 (Last activity: 2nd Dec 2020 11:41:32)
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I received a letter dated Nov 12th informing me I would be receiving my winter fuel payment shortly.
No! as several members have commented, I also in the past have received mine, anytime between Nov 20 th & 30th.
This year nothing, yet!

Are they just slow this year or what? surely this is an automated system which the computer just kicks the money out on a given date.?
Response from Sally - Silversurfer's Editor made on 2nd Dec 2020 11:41:32
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jantyB
2nd Dec 2020 11:35:22 (Last activity: 2nd Dec 2020 11:41:25)
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Letter recd but no pyt as yet last year paid on 19/11
Response from Sally - Silversurfer's Editor made on 2nd Dec 2020 11:41:25
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Boater
2nd Dec 2020 11:35:53 (Last activity: 2nd Dec 2020 11:41:23)
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I still haven't received my allowance either plus not received letter, I have moved but did update my address on gov website. Fingers crossed we will all receive allowance soon.
Response from Sally - Silversurfer's Editor made on 2nd Dec 2020 11:41:23
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Halfpint333
1st Dec 2020 11:24:48 (Last activity: 2nd Dec 2020 09:48:45)
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We recieved our winter fuel letter this year on the 21st of October and it has always gone in within about 1-2 weeks later automatically with no problems in the past. Sadly not the case this year. It is now the 1st of December, six weeks later, and still no payment in to the bank. When we first recieved our letter we actually noticed the bank details on it for our payment were incorrect, even though we have never changed them for the past nine years. We immediately got on the phone to the WFP and re-corrected this, and was told our payment was safe and would still go in ok. Two weeks went by and still no money. Was begining to get concernd the bank details were still wrong so we phoned to check. Took another very long twenty minute wait to get through, but finally did, and was told our detailes had been changed back and the money was due to go in the very next day on the 20th November. Feeling a little more assured we thanked the gentleman and left it at that. The money still did not go in. Phoned back again for the final third time and was told the money had been paid into our account on the 20th November but would take five working days to clear. This was to be the very next day on the 27th November. It is now the 1st of December and yet again still no Winter Fuel Payment. Feels like they are just constantly lieing to us. No idea now, when or even if we will recieve it.
Response from Sally - Silversurfer's Editor made on 1st Dec 2020 12:54:39
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Response from Halfpint333 made on 2nd Dec 2020 09:48:45 > @Sally - Silversurfer's Editor
Thank you Sally for your reply. With all that’s going on this year some people really rely of these little bits of help, especially over Christmas. But so far I haven’t heard of anyone who's actually received their winter fuel payment this year. When we last phoned we were told they had swapped it to a different computer system, but why didn’t they set it up much earlier in the year and check that people’s details were all correct before leaving it to just before payments were due to go out. Total madness as per usual.
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KrissyW
29th Nov 2020 23:56:39 (Last activity: 30th Nov 2020 08:11:40)
0
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DWP have assured that we will get the osyment
Response from Sally - Silversurfer's Editor made on 30th Nov 2020 08:11:40
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Georgia70
30th Nov 2020 02:32:55 (Last activity: 30th Nov 2020 08:11:36)
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No! I haven’t received mine yet and received my letter in October! I usually receive it around the 11th of November as receive Pension Credit. Others I know received theirs a little later than last year but no joy for me!
Response from Sally - Silversurfer's Editor made on 30th Nov 2020 08:11:36
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