MICHAELBUT47

I contacted my MP. for help, M.P's have a direct helpline with the DWP, that was yesterday, My M.P's office staff spoke to DWP. and passed over my details, my M.P. is still waiting for a reply, incredible. Not even an M.P. can get info. from the DWP.

Hi. It seems to me that a lot of us hve the same problem with none payment of Winter Fuel Payment, but we are the only people who have this knowledge , so cannot get any help. i contacted Paul Lewis of BBC Moneybox and he was kind enough to ask for my details , in order to look into it , perhaps more of us should contact him i order to show the size of the problem. On twitter Mr . Lewis can be reached on @paullewismoney and email is: paul@paullewis.co.UK., and I have contacted my M.P. the email address of your local M.P. is easy to find. Martin Lewis of news@moneysavingexpert.com seems another potential helper.

Hi, there really seems to be a problem with the Winter Fuel Payment, I like others received my letter on the 27th November 2020,I normally receive payment in November but not this year. The letter states if not received by 23rd December ring the helpline. I rang the helpline which was a total waste of time as I was continually referred to the website and eventually received a message that told me that I now had all the information and put the closed the phone call. So all us oldie seem to be in the position that we have no money and no way in finding out where it is or what is going wrong. The only different info. is that the letter states if you have not had the payment by 23rd December, start ringing, whereas elsewhere the chase up date is 13th January, I am full of foreboding on this one