Prize Terms and Conditions – Fred. Olsen Cruise Lines

  1. In order to enter the prize draw, entrants must enter a valid email address and by doing so are agreeing to receive regular email communications from Silversurfers in accordance with our Privacy Policy. Should entrants no longer wish to receive emails, they may unsubscribe from these newsletters at any time.
  2. THE PRIZE IS FOR TWO PEOPLE AND INCLUDES:
    • A sailing of between 5 – 7 nights, departing between October and December 2025, and the exact voyage will be chosen by the winner
  3. No upgrades available.
  4. A gratuity of £5.00 per person per day (equally distributed between your table waiter and stewardess) will automatically be added to your on board account. Please note that this cannot be removed from the on board account and must be settled at the end of the cruise.
  5. In the event that the designated cruise is cancelled, the purchaser of the cruise cannot request a full refund, but must select an alternative cruise of a similar value.
  6. The closing date is 30th April at 11.59pm (UK time).
  7. The prize is non-exchangable, non-transferable, and is not redeemable for cash or other prizes.
  8. The prize winner is responsible for any extra charges incurred whilst redeeming the prize including, but not limited to, onboard gratuities, and spending of a personal nature.
  9. The prize excludes any form of travel or medical insurance.
  10. It is the responsibility of the entrants to ensure that they are fit for travel, with adequate travel insurance.
  11. The winner will be solely responsible for any tax liability incurred as a result of this offer.
  12. Prizes must not be sold or auctioned and cannot be exchanged for cash.
  13. The prize draw is open to residents of the UK and is not open to employees or agencies of Fred. Olsen and their group companies, or family members or anyone else connected to the Prize Draw including employees of Silversurfers.
  14. Entries are to be submitted by completing the official online registration form. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.
  15. Only fully completed registrations will be eligible.
  16. Entrants must be over 18 and only one entry per person.
  17. The winner will be randomly selected from all valid entries and will be formally notified (by email) within 4 days of the closing date.
  18. The main winner of the prize must respond within 7 days of being notified to claim their prize.
  19. The judge’s decision will be final and no correspondence will be entered into.
  20. Silversurfers will accept no responsibility for loss of entries through technical fault, transmission delays or incomplete, illegible or other damaged entries. Proof of entry is not automatically proof of receipt.
  21. Use of false name or addresses, for example, a name by which the entrant is not usually known, will disqualify them from receiving any prize.
  22. Silversurfers do not sell or share your data with any other company, however, we will pass the winner’s details on to our service providers and agents.
  23. The promoter of the prize draw is: Silverhairs Limited, 10 Queen Street Place, London, EC4R 1AG
  24. The Prize Partner of this promotion is Fred. Olsen Cruise Lines Ltd, 2nd Floor, 36 Broadway, London, England
  25. The prize provider reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend this prize draw should causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the prize draw.

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